PLEASE NOTE:
Minimum $100 purchase required when ordering from our web site. Orders placed for less than $100 will be removed.
Warranty Statement
Due to the many different requirements imposed by federal and state laws on consumer warranties, no express warranty , either "full" or "limited" is offered with this product. Implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to one year from the date of purchase. We will not cover normal wear and tear or abuse. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
Shipping and Handling Information
Due to the large volume of orders we process, all orders for in stock product will be shipped in the order received. We attempt to ship within five business days (business days do not include weekends or holidays).
All orders are shipped via ground UPS and will normally arrive between five and seven business days after shipment. Some items, because of weight and size, may require additional shipping charges and may take longer to arrive. Our shipping rate chart is an average; we will notify you if there is a difference in your shipping charges prior to shipping.
- NOTE: Shipping rates to Alaska and Hawaii are slightly higher
Overnight and Second Day Shipments
We will attempt to ship overnight or second day air orders if the order is received before 3pm central time. All requests for expedited orders must be made by telephone.
International Orders
Please call or email (sales@lewismachine.net) for shipping information. All international orders must have the following documents, at a minimum:
- purchase order
- approved import license if applicable in your country
- DSP83.
COD Charges
COD charges will apply according to current COD rates and policy from the shipping company. As of January, 2006 UPS has updated their COD policy and now apply a COD charge per package, not shipment. UPS is our primary shipper; we do, however, ship Fed Ex and USPS. We attempt to ship orders complete, however, partial shipments are necessary at times.
Damaged Goods
Any damaged shipments must be reported to Lewis Machine & Tool immediately for proper claim handling. Our contact page has our contact information.
Returns
Lewis Machine & Tool utilizes a return goods authorization program. Please contact LMT within 30 days of receiving product in order to get a return goods authorization. You must contact the company via email, fax or phone to get an RGA (Return Goods Authorization) number, along with return instructions, prior to returning the product. Product for which RGA numbers have been given should be returned within two weeks from the time the RGA is given. A 25% restocking fee may apply.
You may email us with your Research and Development requests (Technical and Returns Questions) to: SwansonG@lewismachine.net
Payment Terms
Visa, MasterCard, Discover Network, Prepay or COD (Money Order or Cashiers Check only).
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